Admin Control Panel
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+ New   ~ Improved   – Fixed

Notice our changelog is a little bare lately? Don't worry, our product team has still been hard at work. To gear up for some exciting new updates, we've been pouring our effort into behind-the-scenes improvements that don't get listed here.

Week of July 23, 2018

– Address comparisons in the residents section will ignore differences in spacing
– Fixed name sometimes not showing up correctly when setting up online payments

Week of July 16, 2018

– Fixed issue where unexpected symbols could replace certain characters in emails

Week of June 18, 2018

– Fixed small UI bug on news articles page

Week of June 11, 2018

~ Update Google Analytics integrations

Week of May 28, 2018

~ The classifieds listing page now scrolls up to clicked listings if they are out of view
– Fixed bug that prevented using the letter mailing feature

Week of May 7, 2018

– Fixed bug when editing classified titles that contained an apostrophe
– Fixed incorrect field sometimes being referenced in import error messages
– Fixed display issue for documents pages that contain files with especially long names

Week of April 30, 2018

– Fixed bug that prevented some file deletions

Week of April 9, 2018

– Fixed a bug that could inadvertently cause some committees to disappear while editing them

Week of March 26, 2018

– Fixed inability for page editors to upload images to page text

Week of March 5, 2018

~ Performance improvements during cobrowsing sessions
~ The news articles page will no longer hide old articles
– Fixed issue causing some page restriction settings to not load correctly
– Fixed file selection bug preventing certain custom form submissions
– Fixed bug that could allow the "upload" button to be clicked before file processing finished

Week of February 12, 2018

~ Added topic title to subject line of new forum topic emails
~ Clarify page restrictions—"blocks" are now "exceptions"
– Assorted small bug fixes for the survey results page type

Week of January 29, 2018

– Fixed rare inability to reset an email account's password

Week of January 15, 2018

– Fixed error caused by paying with a new credit card
– Fixed file input bug where reselecting the same file would not update the cached file

Week of January 8, 2018

– Fixed a typo when using the email auditor
– Fixed a bug that required state/province abbreviations to be capitalized during import

Week of January 1, 2018

~ Change "admin email" to "registrant email" during domain transfer process (to abide by new ICANN rules)

Week of December 25, 2017

– Fixed rare issue that could hinder setting up a new domain
– Clarified the error message shown for certain types of invalid birthdays when setting up online payments
– Fixed an issue that could prevent communities with special characters in their name from collecting online payments

Week of December 4, 2017

~ Added hint to restrictions page for clarity about blocks
– Fixed error message popup when creating an event on the free plan

Week of November 13, 2017

– Fixed issue with homepage weather not loading for some cities

Week of November 6, 2017

~ Improved file naming for newly uploaded documents

Week of October 30, 2017

– Fixed bug where some users could not upload CSV files
– Fixed possible grammatical inconsistency on resident alert messages

Week of October 23, 2017

– Fixed button styling issues in account settings
– Fixed dropdown alert menu styling issues in certain situations
– Fixed issue that could cause some SMS messages to be blocked

Week of October 9, 2017

~ Improved email delivery reliability for custom email accounts
~ Clarified letter pricing

Week of October 2, 2017

– Fixed maximum page title length inconsistencies

Week of September 1, 2017

– Fixed display issues when editing news articles with special characters
– Fixed incorrect content type designations for rare file types

Week of September 4, 2017

– Fixed multiple issues surrounding page names exceeding the maximum supported length
– Fixed a bug that caused some pages in mailed letters to be rotated unexpectedly
– Fixed a bug that truncated filenames with spaces during download in rare cases

Week of August 28, 2017

~ More steps in the domain transfer process will record actions in the activity log

Week of August 14, 2017

– Fixed a rare scenario where an invoice would not be sent after changing payment methods
– Fixed unexpected error message if a user tried to re-take a survey
– Fixed bug where some situations would cause the "communications go to" setting to not appear

Week of August 7, 2017

– Fixed inaccurate notices sometimes displayed on the domains page

Week of July 31, 2017

~ Small reorganization of fields in account settings to reduce confusion
~ Added a warning message for visitors with JavaScript disabled
~ Event end date is now prefilled with selected start date for faster event creation
~ Mousing over the "Published..." text on a news article reveals the exact date
~ Clarify that the import process will notify residents
~ Setup instructions for existing domains are more prominent now
~ More prominent notices about common subscription problems

Week of July 24, 2017

– Fixed issue where the final repeating event would sometimes not display
– Workaround for date and time input bugs baked into iOS 10.3+ by Apple

Week of July 17, 2017

– Fixed rare display issues for names with apostrophes

Week of July 10, 2017

+ Support for new countries: Bahamas, Dominican Republic, Mauritius, Spain, and Thailand
– Fixed issues when Washington was chosen as the default state
– Fixed rare situation where a spouse may not receive emails sent to a group

Week of June 12, 2017

– Fixed caching issues with payment receipts

Week of May 22, 2017

– Fixed issue with some phone number inputs not working reliably

Week of May 8, 2017

~ Clarified certain wording when editing a resident
– Fixed a rare bug that could cause a new domain to fail during setup
– Fixed timezone inconsistencies while processing What's Happening emails

Week of May 1, 2017

~ Clarified recipient selection for mailed letters
– Fixed bug with missing "Home Phone" import column

Week of April 24, 2017

+ Major holidays in Mexico can now be displayed on a calendar page
~ Online payments now display a friendly error message for incorrect card numbers
~ Expired domains and domains that were never fully set up will now automatically be removed
~ Improved reliability of sending text messages
~ An explanatory email will now be sent if a subscription payment fails due to an incorrect card number
~ Contact and custom form submissions will now note the recipient(s)
– Fixed "expired card" emails when card was not actually expired
– Fixed alternate address fields in import template when feature disabled

Week of April 17, 2017

+ Added support for Costa Rica
+ Email account passwords can now be changed by the user via the webmail interface
~ Notifications will be sent for subscriptions that do not have payment information associated with them
~ Removed email account "from" name from Admin Control Panel to reduce confusion (it's managed by email clients)
– Fixed a bug where old webmail settings could be used for new email accounts

Week of April 10, 2017

– Fixed a bug that caused the "Pay now" button to sometimes not appear for online payments

Week of April 3, 2017

~ More reliable setup for new domains
~ Online payments now display a friendly error message for expired cards

Week of March 27, 2017

– Fixed inaccurate pricing when sending certain mailed letters
– Fixed unexpected behavior when replying to emails sent by a community with a comma in their name
– Removed non-functional "Cancel" link found when writing a forum comment

Week of March 20, 2017

~ Most emails will have a shorter delay before being delivered

Week of March 13, 2017

~ Improved reliability of intelligently-managed email storage allocation
~ Increased maximum number of forwarding email addresses from 10 to 16
– Fixed alert emails not being sent to certain residents

Week of February 20, 2017

~ Clarify wording for available payment options
~ Improved ability to receive emails with large attachments (up to 25mb)
– Re-added ability to create bulleted and numbered lists in page text editor

Week of February 13, 2017

– Fixed rare issues encountered when rendering certain PDF files
– Fixed bugs that could be encountered while setting up a new domain

Week of February 6, 2017

– Fixed a rare bug where page text could be displayed incorrectly on certain pages
– Fixed problems with forwarding incoming emails from AOL and Yahoo accounts

Week of January 30, 2017

+ Entirely rebuilt email account infrastructure with enhanced reliability and performance
+ Brand new webmail interface
– Fixed a bug where certain date or date/time inputs on custom forms would cause errors

Week of January 23, 2017

+ Ability to re-enable disabled websites, and websites pending deletion
– Fixed certain components of a website being accessible after website is disabled

Week of January 16, 2017

– Fixed calendar popup not appearing when adding new board members

Week of January 9, 2017

~ Improvements to registering and renewing Canadian domains
– Fixed error message if resident import file contained empty rows

Week of January 2, 2017

– Fixed bug that could result in faulty form recipients
– Fixed bug where Firefox users could not edit page text

Week of December 26, 2016

~ More descriptive errors when credit cards fail to be saved

Week of December 19, 2016

~ Improve privacy protection recognition for transfer domains

Week of December 12, 2016

~ More flexibility provided for communities writing custom CSS

Week of December 5, 2016

+ When viewing an invoice online, a one-time payment via card can now be made
~ Contact/custom form messages now include the page title in the subject line

Week of November 28, 2016

~ Spouses will now also receive a welcome email when residents are imported
– Fixed domains occasionally noting that they were managed by HOA Express, when in fact this was not true
– Fixed "null" problem description when running an email audit

Week of November 21, 2016

– Domains are now be renewed when a subscription is present yet temporarily canceled
– Prevented the ability to leave the homepage's text blank

Week of November 14, 2016

~ Improve wording of instructions to cancel old PayPal subscriptions
– Fixed an error that could be encountered when transferring certain domains

Week of November 7, 2016

+ Letters can now be sent to residents' alternate addresses and/or billing addresses

Week of October 31, 2016

– Fixed bug that prevented removal of alternate address

Week of October 24, 2016

+ Fully automatic email account storage space management
+ Custom forms now support date and date+time fields
~ The "from" address for mailed letters will now include the community's name
– Fixed bug where communications could not be sent to non-owner residents
– Fixed bug where editing large amounts of content could result in unexpected error messages
– Fixed display issue with some popups on very small mobile screens
– Fixed admin controls displaying on news articles page for non-admins

Week of October 17, 2016

– Fixed bug where some domains could not be set up

Week of October 10, 2016

– Fixed email date inaccuracy in some email clients

Week of October 3, 2016

+ Scheduled emails can now be canceled before they're sent
+ Payment options can now be edited
~ Scheduling emails is much easier thanks to a date + time selector
~ Email communications can now be scheduled up to 10 days in the future (an increase from 3 days)
– Fixed caching issue that could cause inconsistencies when editing certain pages
– Fixed bug where creating some surveys would result in a faulty error message
– Fixed delayed ability to retrieve transfer information for GoDaddy domains
– Fixed letter mailing bug that allowed users to continue past the "recipients" step without selecting a recipient

Week of September 26, 2016

+ Added ability to seamlessly convert legacy payment options to our new version
+ Added ability to send communications to specific genders
+ Added ability to send emails and letters to people who have or have not paid a particular payment option
~ Increased total email storage limit to 10gb per domain
– Fixed broken URL in the What's Happening emails
– Fixed bug where payment pages could be missing
– Fixed file input bug where reselecting the same file would not update the cached file
– Fixed missing "Property Manager" classification during the setup wizard
– Prevent duplicate What's Happening emails when account holder and spouse emails are the same

Week of September 19, 2016

+ Ability to announce new payment options via email
~ Improved recipient selection for new calendar event emails
– Fixed bug that allowed duplicate recipient selection for communications
– Fixed coloring issue for affected buttons across the site
– Fixed bug that caused email communications with large attachments to fail
– Fixed bug that prevented some communities from setting up online payments
– Fixed unnecessarily sluggish performance on the two directory page types
– Fixed time display bug when the user's time was slightly behind our system's time
– Fixed bug when importing CSV files with atypical line breaks
– Fixed problems when importing CSV files with special characters

Week of September 12, 2016

+ Completely redesigned online payments
– Fixed issue where CSV files could not be uploaded in special circumstances
– Fixed bugs related to the domain transfer process
– Fixed bug that allowed communities to end up on monthly check payments

Week of September 5, 2016

– Fixed broken forgot password link during setup wizard
– Fixed inability to de-select an alternate state from dropdown
– Fixed "from name" display issues in emails when community name contained a comma
– Prevent sending communications to no recipients
– Fixed certain display issues for tables embedded in page text
– Fixed apartment/unit numbers sometimes being duplicated in addresses

Week of August 29, 2016

– Fixed issue where CSV files could not be uploaded on Windows

Week of August 22, 2016

– Fixed issue updating domain changes during the transfer process for some domains
– Fixed issue where starting to transfer some domains would result in an error

Week of August 15, 2016

~ Ability to set "term ends" for board members
– Fixed display issue with homepage titles for communities in Jamaica

Week of August 8, 2016

+ Send blast text messages to residents' cell phones
+ Automated letter mailing; send letters right from your website
+ Ability to import a list of residents
~ Send blast emails to specific classifications
~ Prevent autofill programs from filling out hidden sections during registration (like the alternate address)
~ Added small indicator in the Admin Control Panel pages list for unpublished pages
~ Improved address formatting for Canadian addresses
– Fixed occasional "insufficient privileges" error for custom form attachments
– Fixed issue where some domains could not be transferred in, due to an error

Week of August 1, 2016

– Fixed issue with certain file inputs always showing "invalid" error

Week of July 25, 2016

+ Ability to cancel incoming domain transfers (before going too far in the process)
+ Address autocomplete: Addresses are now automatically completed based on suggestions from Google
+ Address verification: Addresses are now verified for accuracy (United States only)
+ Address correction: Small typos and differences (like "Dr" vs. "Drive") now automatically corrected (United States only)
~ Improved visibility of account dropdown on the Paper template
~ Mexico states now use colloquial abbreviations
~ Improved address formatting for some countries
~ Option to opt out of our welcome series emails, at the conclusion of the setup wizard
– Fixed instant forum topic/comment emails sometimes being sent to residents who could not view the page
– Prevent certain emails being sent for disabled or deleted accounts

Week of July 18, 2016

+ Support for "" community domain names
~ Repeat monthly events on a particular day of the week in relation to the end of the month (e.g. last Thursday of the month)
– Fixed issues with Mexico state abbreviations

Week of July 11, 2016

– Fixed display issue for "pending approval" alert
– Fixed display issues for date selector
– Fixed search bar showing on forum/classifieds when no items had been posted yet
– Fixed issue where some international phone numbers were not formatted correctly

Week of July 4, 2016

+ Added support for Jamaica
+ Events can now be hidden from What's Happening emails and/or the homepage on a per-calendar basis
~ Exported residents list now includes billing address choice
~ The "Online payment history" link no longer appears for residents whose history is empty
~ Visitor tracking now tracks more content, like downloaded files, forum topics, and classified ads
– Fixed issue where denying a resident would store the action in the activity log as an approval
– Fixed incorrect email count in activity log for monthly What's Happening emails
– Fixed error when credit cards had leading zeros in the CVC
– Fixed display issues on mobile for the "Paper" template
– Fixed inaccurate analytics visitor data

Week of June 27, 2016

+ Ability to change your billing frequency
– Fixed very rare issue where visitors may be sent to the setup wizard incorrectly
– Fixed infrequent issue where loading a page may result in an unknown error message

Week of June 20, 2016

~ More accurate and detailed activity logging for What's Happening emails
~ Automated actions related to domains are now logged in the activity log
~ Revamped activity log page—now includes searching and pagination
~ Activity log storage time increased from 14 days to 60 days
~ Community facilities photos can now be changed and removed
– Fixed a bug that caused news articles on the homepage to not always be the most recent ones
– Fixed a rare issue that could cause a survey results page to become unusable
– Fixed occasional issue where last character of the admin email address would be left off during the transfer process

Week of June 13, 2016

~ The last login will now update for users who have chosen to "remember me"
~ Logins are no longer logged in the activity log
– Fixed a bug where blast emails would sometimes freeze on "Sending..."
– Fixed a bug where some recipes couldn't be deleted by an admin

Week of June 6, 2016

~ Instagram icons across the site reflect Instagram's new color scheme
~ Tapping phone numbers now initiates a phone call on smartphones
~ Enhanced graphs and charts in the analytics section of the Admin Control Panel
– Fixed a bug where some domain choices would incorrectly result in an "invalid" error message

Week of May 30, 2016

~ Domain transfers now properly handle invalid authorization codes
– Fixed a bug that could prevent the domain transfer process from continuing
– Fixed a bug where large photos in some places on the website would exceed the available room

Week of May 23, 2016

~ The email auditor tool can now identify even more potential problems
~ Historical payments have been imported; the payment history in the billing section should now show a complete record
~ Our system now checks if domains are old enough to be transferred before beginning the process

Week of May 16, 2016

+ Residents can now manage their own photo uploads on photo gallery pages
– Fixed inaccurate search results when searching residents in the Admin Control Panel
– Fixed a bug that caused large portrait photos to sometimes be distorted after upload
– Fixed the not found error for pages with a plus sign in the name

Week of May 9, 2016

+ Ability to activate / deactivate surveys
~ Clarified certain steps of the domain transfer process
~ Added ability to resend domain transfer approval email
~ Revamped search algorithm for residents in the Admin Control Panel
~ Overhaul of manage topics/comments feature for admins on forum pages
– Fixed incorrect "Not going" count for RSVPs
– Fixed incorrect appearance that email accounts could be created with no eligible domains
– Fixed Admin Control Panel being accessible during the setup wizard
– Fixed bug that caused What's Happening email to incorrectly include certain events

Week of May 2, 2016

– Fixed bug that prevented RSVPs from being viewed by administrators

Week of April 25, 2016

+ Events can now repeat monthly on a particular day of the week (e.g. second Tuesday of each month)
+ RSVPing is now possible directly from new event emails and What's Happening emails
+ Residents can now view a history of payments they've made
~ Better checkbox behavior for blast email recipients
~ Improved navigation on the forum, classifieds, news articles, recipes, and calendar page types
~ Clicking on an article or event link from the homepage or a What's Happening email now brings the viewer to that specific item
– Fixed issues with the homepage settings appearing to not save in rare cases
– Fixed bug that prevented RSVPing in rare situations

Week of April 18, 2016

+ Support for communities in the United Kingdom, Australia, New Zealand, Singapore, South Africa, Mexico, Honduras, and Panama
+ Support for "" and "" community domain names
~ Ability to specify the country in which your community is located
– Fixed What's Happening emails adding too many entries to the activity log
– Fixed bug preventing the "Non-Owner Resident" classification from being selected
– Fixed bug causing some calendar events to appear one day early
– Fixed "review resident" email link not working in select circumstances
– Fixed a number of issues relating to the most recent database failure and website downtime
– Fixed a bug preventing domain transfers from progressing
– Fixed a bug preventing events and news articles from appearing on the homepage
– Fixed attachment names not appearing in some email clients

Week of April 11, 2016

+ Fully automated domain transfer tool
~ Series of billing improvements, including new abilities to remove a card and cancel a subscription
~ Added "Lot Owner" as an available member classification
~ Added a hide Google Translate tab option
– Fixed multi-line payment option notes not displaying correctly
– Fixed a host of email content display bugs
– Uploading a file without an extension now presents an appropriate error
– Fixed display issue with the details popup for certain calendar events

Week of April 4, 2016

+ Activity log in the Admin Control Panel - provides a history of nearly all website activity
~ Large behind-the-scenes improvements to email delivery
~ Greatly improved how database crashes are handled, allowing for speedier recovery
~ Improved clarity of first and last name inputs
– Fixed display issue with the "Move" column in the pages section of the Admin Control Panel
– Fixed issue with page ordering when there was a large number of pages
– Fixed problem when a credit card's CVC code began with a zero
– Fixed error where full communications list sometimes wouldn't display

Week of March 28, 2016

+ Date and time formatting options now available in the settings
+ Email auditor tool released
~ Top bar dropdowns now hide when clicking elsewhere on the page
~ Notifications indicator now blinks periodically to grab user's attention
~ Notifications dropdown has moved to the right side of the top bar
~ Improved page content of groups section when there are no groups yet
~ More CSS rules now supported
~ Allow pages to have duplicate names
– Fixed rare blank screen issue when viewing pages on the community website
– Fixed only one communication showing in the communications archive
– Fixed small display bug with date pickers
– Fixed bug where some users would incorrectly be presented with a "please wait" alert
– Fixed bug that prevented additional resident details from being viewed in directory
– Fixed error when trying to create a survey with no questions
– "Blocked" restrictions are no longer possible if there are no "allowed" restrictions
– Fixed resident's classification not populating correctly when editing a resident
– Hid setup guide on email accounts section when there are no eligible domains
– Fixed page text editor toolbar scrolling out of view
– Fixed formatting issues with print directory tool
– Fixed re-enter admin mode link being covered up
– Fixed potential for caching issue when approving new residents
– Fixed missing icon for communication delivery status

Week of March 21, 2016

+ Added easy ways to follow our new social media profiles
+ Searching capabilities added to the forum and classifieds pages
+ Intelligently increase storage space for email accounts when needed
+ Export payment history for online payments as CSV
~ Add "Read full article" link to short homepage news articles, to see formatted version
~ Always visible header on pages table
~ Improved wording for existing domain statuses
~ Improved wording for upcoming PayPal charge notifications
~ Much more detailed invite success message, which notes any skipped email addresses and why
~ Certain admin page features no longer require residents privileges
– Fixed bug preventing clicks in the photo gallery in some situations
– Fixed email spacing inconsistencies
– Fixed bug where some events in a repeating series would not be included in the What's Happening email
– Fixed bug where a resident could not delete their own forum topic
– Fixed forum email notification formatting
– Fixed bug where recipient PayPal account wouldn't be shown on a payment option's details page
– Fixed error message that occasionally occurred when updating form recipients
– Disabled Google Translate on mobile devices, to fix formatting errors caused by it
– Fixed admin's "Edit text" button displaying on forum posts and classifieds listings (when page text is hidden)
– Fixed email display inconsistency in Mac's mail client

Week of March 14, 2016

+ Added this changelog!
+ Ability to add new pages directly to folders
~ Revamped email deliverability; emails should arrive faster and more reliably
~ What's Happening emails now include new recipes and new photos
~ Sort printed and exported residents by last name
~ Sort page editors by last name
~ Significantly improved logic for address sorting in Admin Control Panel
~ Deleting a resident profile now deletes their HOA Express account if they have no profiles on other websites
~ Additional information added to resident export (alternate address and work contact information)
– Fixed bug where blank communication subject would cause problems
– Fixed "null" name in a resident's account settings
– Fixed translate tab appearing in incorrect locations
– Fixed display of certain columns when sorting
– Fixed bug where existing domains, when set up, would not redirect temporary addresses
– Fixed admin buttons not appearing for page editors of calendar pages
– Fixed design discrepancies with Microsoft Edge on the calendar page
– Fixed time discrepancies when editing calendar events in a Microsoft browser
– Fixed scrollbar incorrectly appearing next to some tables in Firefox
– Fixed date input not showing for new household members in account settings
– Fixed broken "Forgot password" link in setup wizard
– Fixed bug preventing some communities from receiving a What's Happening email
– Fixed empty What's Happening emails being sent
– Fixed survey submit button sometimes not appearing
– Fixed display bugs in What's Happening email
– Fixed certain link behavior in the manage pages table
– Fixed bug causing photo gallery updates to fail
– Fixed external links with capital letters being converted to all lowercase
– Fixed rare bug where users' requests were blocked by mistake
– Fixed bug where editors' controls would not display
– Fixed export residents CSV formatting error when fields contained a comma